By UW Sustainability | May 31, 2017

 

LimeBike has job openings for Field Operation Specialists, both part-time and full-time, seasonal through the summer or permanent. Read the description below, and apply by emailing your resume and a cover letter detailing the position you're interested in and why you are interested to seattlebikejobs@gmail.com.

Job description:

Are you about passionate about cycling, health or the environment? Do you love talking to people and love sharing awesome, user friendly technology? Do you enjoy being out in the Seattle Summer sun calling a new neighborhood your office each day? Oh yeah, do you want a job that has upside and the experience of working for a fast­growing startup?

LimeBike is looking for Field Ops Specialists to be the heart of their bikeshare operation. Field Ops Specialists wear multiple hats helmets, including driving around moving bikes, handing out promo codes or troubleshooting bike issues. Having a flexible attitude, Field Ops Specialists do whatever is needed that day to make a positive bike share experience. This role is ideal for college students on summer break or operations and marketing professionals that want to broaden and build their career experiences.

Potential Aspects of Position

Local Outreach

  • Educate users on how to use a dockless bikeshare product
  • Support field marketing efforts including street promotion, promo code distribution, rider trial programs
  • Speak with local businesses about the benefits LimeBike brings to their business and what to expect in terms of users parking their bike

Operations

  • Maneuver bikes and/or large cargo bike up and down the streets of Seattle
  • Assist with bike deployment and rebalancing
  • Troubleshoot and fix potential bike issues or escalate issues if needed
  • Respond to potential customer service complaints

Required Skills and Experience

  • Must be 18 years of age
  • Drive a large van to redistribute bikes as required, based on real­time demand data
  • High School degree or equivalent
  • Be able to effectively sell and communicate the value of a dockless bikeshare product
  • Customer service skills and the ability to address frequent customer issues in the field
  • Valid driver license and acceptable Motor Vehicle Record
  • Experience driving a large van in city traffic
  • Knowledge of Seattle area geography and street layout
  • Comfortable using smartphone apps
  • Ability to bend, stoop, and lift up to 45 pounds
  • Ability to work various shifts as assigned, including evenings and weekends

Preferred Skills and Experience

  • Previous delivery driving, mechanical and/or logistics experience
  • Sales or some some sort of customer facing experience

What We Offer

  • A position that offers a variety of career and resume building experiences
  • Opportunity to build a ground level startup backed by top investors
  • Scale with a rapidly growing organization, with tons of opportunity for growth
  • Play a role in the transformation of urban mobility and sustainability
  • Work with a team of fun and motivated coworkers

To Apply

There are four different role options available. Please indicate your job preference when applying:

  • 20 hr/week seasonal (until Sept)
  • 20 hr/week permanent
  • 40 hr/week seasonal (until Sept)
  • 40 hr/week permanent

In addition to your job preference, please email seattlebikejobs@gmail.com your resume as well as why you’re interested in the position. 

 

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